Returns & Exchanges

At Aqualung®, we stand behind the quality of our dive and swim gear, offering a 30-day return policy for unused items in their original packaging to ensure your complete satisfaction. If your equipment doesn't meet your expectations, we are committed to facilitating a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely pack the unused equipment in its original brand packaging, including all tags, manuals, and protective cases to ensure the item remains in sellable condition.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned gear, we will process your refund or ship your exchange item within 5-7 business days.