Frequently Asked Questions
Expert support for your underwater adventures.
How do I determine the correct size for my wetsuit or BCD?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and height accurately. If you are between sizes, we generally suggest sizing up for comfort or consulting our fit experts via live chat.
What is the warranty period for Aqualung® dive gear?
Most of our hardware, including regulators and BCDs, comes with a limited lifetime warranty against manufacturing defects, provided they are serviced annually by an authorized dealer.
How long does shipping take for international orders?
Standard domestic shipping takes 3-5 business days. International maritime shipping typically takes 7-14 business days depending on customs processing and your specific location.
What is your return policy for used equipment?
For safety reasons, life-support equipment like regulators can only be returned if they are unused and in original packaging. Other gear can be returned within 30 days of purchase if it remains in new condition.
How often should I have my regulator serviced?
To ensure maximum safety and performance, we recommend having your Aqualung® regulator serviced by a certified technician every 12 months or every 100 dives, whichever comes first.
Do you offer financing for high-end dive computers?
Yes, we partner with various payment providers to offer interest-free installment plans at checkout for premium equipment and full gear packages.